Questions about Online Giving
How much does it cost to use Tithe.ly?
Tithe.ly transaction fees are as follows:
Credit / debit card transactions: 2.9% + $0.30 per transaction.
Example: $100 donation --> $96.80 of the donation will go to church.
ACH / Bank account transactions: 1% + 0.30 per transaction.
Example: $100 donation --> $98.70 of the donation will go to church.
"Cover the fees™": Tithe.ly Cover the fees™ enables donors to cover the per transaction cost associated with online giving. This results in the church paying even less for online giving. On average 25% of all donors cover the fees.
Is Tithe.ly secure?
All financial information is encrypted and sent over HTTPS using TLS. Any credit / debit card information that is stored is secured using PCI DSS Level 1 compliant standards. These systems are audited by third party organizations twice a year to ensure the highest levels of security are being met and maintained. This is the highest possible rating one can get in the electronic payment processing industry.
Do people get a receipt / gift confirmation?
Absolutely! As soon as someone gives via Tithe.ly, they instantly receive an email with the details of their transaction. All giving history for each member is also tracked and available within the mobile app, giving members instant access to check their records.